What payment options do you accept?
We accept American Express, Mastercard, Visa, Paypal and Transfer.
We also offer the method of payment against reimbursement.
The payment options available for each country are displayed on the payment page, once you have entered the delivery country.
What motto is displayed on the website?
The prices visible on our websites are indicated in euros and then converted into different currencies. These prices exclude any rights and taxes which are either added or deducted during payment.
We are not responsible for differences in currency values or conversation rates that your credit card or credit card can use when purchasing our website. If you have any questions about it, please contact your credit card or credit card company.
Do you store my payment information?
We do not receive or store any payment information. All transactions are processed directly via the payment module. The details of your credit card are sent directly to the bank and cannot be read or consulted by any part other than your bank.
How to register?
We recommend that you use your email address as a username, which greatly facilitates memorization. Please make sure that your password has at least 6 characters. You can easily create your own account by clicking on "Create an account".
I forgot my password, what should I do?
To reset your password, follow the "forgotten password" instructions on the Connection page. Please note that for security reasons, we are unable to send your old password by email.
How are taxes applied to international orders?
Prices on our website do not include taxes, customs duties or shipping costs. Depending on your place of residence, the customs office of your country may impose some additional costs on your order: import costs, declaration fees, import rights (prices) and / or taxes. In some countries, orders lower than a certain value may not be subject to rights. This is often known as minimis value and is determined by your local customs office. For all online orders, all the costs necessary for customs clearance are exclusive to the customer. They will be billed on arrival.
On rare occasions, customs agents can delay the delivery of packages.
In the event of delivery outside Europe we have the obligation to indicate the value of your order directly on your package.
We have no control over these costs. For more information on customs, rights, taxes and other import costs, please contact your local customs office.
